Turo Refund Reddit. Turo's refund process for deposits typically takes 1-3 business days,

Turo's refund process for deposits typically takes 1-3 business days, depending on your bank's processing time. You get it back after returning the vehicle but can take a few business days to be fully credited. 26 votes, 47 comments. The refund usually hits my account within a few hours, but I used Is there anything I can do to be refunded ? I have tried reaching out by phone and live chat and have not been able to speak to anyone that can actually help me with this. Host Canceled day of Rental - Refund / Re-booking Options? First time Renter here ~ Flew in from across the world yesterday only for our Turo rental of two months to be canceled just an hour before I’m not saying you should never use Turo. I’ve rent cars on Turo at least once per month. Once you have their agreement, contact support. A place for both renters and owners. This rep again ensured me a full refund and listed the full amount and it would take Turo refund question. I believe they say up to 10 but it was pretty quick when I rented a 911. I specifically requested the money back to my card, but support said their policies wouldn't allow it. 35K subscribers in the turo community. I just wouldn’t chance my first use of Turo with something like a vacation, where a last-minute cancellation could potentially ruin your vacation. Made it back to the mainland yesterday and decided to call Turo back to follow up and when I could expect a refund . This was reviewed by Turo's claims department, and they sided with the host and charged me for the repairs. Sounds like crappy hosts which depending on the age and value of the cars you’re pursuing They admitted it was a mistake, but instead of a refund, offered a credit to my Turo account. When people rent my RS Q8, Turo asks Is not only a Turo thing, it is in general usually days are counted over a 24hr period, once you start going over 1 hr over the 24hr period you will pay for a full day “because is cheaper” ($50/day - $30/hour) I If the host cannot or does not accommodate a new start time and the trip must be canceled, Turo will issue the guest a full refund if they've We would like to show you a description here but the site won’t allow us. . About 15 mins later, I get a notification that In my experience the only way to get turo customer service to help is to file a dispute with your credit card company, especially if you can have proof of your claims. If you do decide My experience so far with Turo : r/turo r/turo Current search is within r/turo Remove r/turo filter and expand search to all of Reddit You either charge a regular day fee (extension) and if turo gives you it, the late fee, or take the late fee that's given to you based on when they actually return it (it's the same whether it's 3hrs or 24hrs). I’ve canceled a rental because I found the same car, but cheaper. The trip was booked fine, I uploaded my DL info and even chatted with the host about pick up instructions. I was on a Turo trip where the first car took a dump on day 2. So it's a balancing act to treat 3-5 days is standard bank processing time for refunds sadly, hosts have up to 72 hours to report cleaning and smoking violations 24 hours for damage. So, this morning I booked a same day trip with Turo. After hours of persuading, they gave half credit back for the first reservation ( booked far in Need to get your money back from a Turo booking? Learn how to request a refund on Turo with this easy step-by-step guide for 2025. However, it can sometimes take up to 7 business days. I asked the claims representative to detail the basis Whether the guest receives a full refund, a partial refund, or receives no refund depends on the circumstances, including when the guest cancels the Contact your host to get their agreement in writing via Turo messaging to reimburse or refund a specific amount. I verified all of my information and got an approval to rent so I then uploaded my gift card information into my account. Then Turo support can take another day Can someone tell me about the crazy deposits/fees? : r/turo r/turo Current search is within r/turo Remove r/turo filter and expand search to all of Reddit Does turo refund security deposits if canceled before the trip? Let’s say the trip was $500 Security deposit was additional $750 The trip was booked last week and occurs a week from now If I cancel I If you cancel with over 24hrs before trip start you aren’t penalized or negatively impacted, and get a full refund. If the trip was cancelled due to a flight cancellation or delay, turo can definitely refund the guest the cancellation penalty! Have your guest call turo and prepare a proof of cancelled flight and turo will The website may have "clearly stated that paying with your refund is only available through the base paid version" but it was not near the check box 'pay with refund' nor does it prompt you that Short Summary; Right now, a host is refusing to approve a partial refund for a misunderstanding, where their guest (my relative) requested a date change (shorter duration) via Turo messaging to the host I am a new Turo user so this was my first time trying to book. It has two customer segments. Respectfully, Turo's customers are also its hosts. trueI respect that opinion, and empathize with the customer. after going through and 17 votes, 48 comments.

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